Privacy policy

1. What we do not do

• No analytics and no advertising. This site does not measure its audience and uses no analytics or advertising tools, our own or anyone else’s.
• No cookies. This site sets no cookies. See the cookie policy.
• No data selling. We do not sell your data or pass it to third parties for their own marketing.

2. Data controller

The controller is Trocalia Digital S.L. (trading as Troc Media), Spanish tax ID (NIF) B70751490, registered office in Barcelona, Spain. For anything concerning your data, write to us at info@trocmedia.net.

3. What data we process, why, and on what basis

• a) When you visit the site. Like any website, the server keeps technical access logs for a limited time, for security and to prevent abuse. Legal basis: our legitimate interest (Art. 6(1)(f) GDPR). Retention: as long as needed to keep the service secure.
• b) When you write to us. Through the contact form we collect your name, your email, your company name if you give it, and your message; through the agency quote form, the agency’s name and website, your email, the order details and your message. We use them for the sole purpose of replying and, if you ask, preparing a quote; if you email us, we process the data you send for the same purpose. Legal basis: steps taken at your request prior to entering into a contract, and our legitimate interest in answering enquiries (Art. 6(1)(b) and 6(1)(f) GDPR). Retention: as long as needed to handle the enquiry and evidence our reply.

4. Who else processes this data

We rely on hosting and email delivery providers, which process data on our behalf and on our instructions. We may disclose data to public authorities, courts and law enforcement where a legal rule requires it. Outside those cases, we do not share data with third parties.

5. International transfers

Our servers are in the European Union, but the email delivery provider may process data outside the European Economic Area. Where that happens, the transfer relies on the mechanisms under Chapter V GDPR, such as the standard contractual clauses approved by the European Commission or an adequacy decision.

6. Your rights

You may at any time exercise your rights of access, rectification, erasure, objection, restriction of processing and portability. Simply write to info@trocmedia.net saying which right you wish to exercise; we will reply within one month at the latest.

If you believe we have not handled your request properly, you have the right to lodge a complaint with the Spanish Data Protection Agency (C/ Jorge Juan 6, 28001 Madrid, www.aepd.es), which is the competent supervisory authority, or with the supervisory authority of the country where you live (in the United Kingdom, the Information Commissioner’s Office, www.ico.org.uk).

7. Minors

This site is not directed at minors, and we do not knowingly collect data from minors.

8. Changes to this policy

If we change how we process data, we will update this page and its revision date.